By accessing or using the services of Skrifts KPO Ltd., you agree to be bound by the following terms and conditions. Please read them carefully before using our services. These terms aim to maintain a fair and transparent relationship for all parties involved.

1. Services and Scope
   Skrifts KPO Ltd. provides management consulting and related services as specified in a written agreement or statement of work (SOW) for each client engagement. The SOW defines the services, deliverables, timelines, and fees and forms part of this agreement. Any services beyond the SOW must be mutually agreed in writing.

2. Client Responsibilities
   As a client, you agree to:

• • Provide timely, accurate, and complete information, data, and access to personnel necessary for the successful delivery of services.

  • Appoint a qualified contact person to liaise with Skrifts KPO Ltd. during the engagement.

  • Provide timely approvals and feedback as required by the SOW. Delays may impact project timelines and outcomes.

3. Fees and Payment
   Fees and payment terms are set out in the SOW. Unless otherwise stated, invoices are payable upon receipt. Failure to pay may result in suspension of services. Fees exclude applicable taxes, which will be added where required by law.

4. Confidentiality
   Both parties agree to maintain the confidentiality of all information exchanged during the engagement, including trade secrets, intellectual property, financial data, and business strategies. Disclosure requires prior written consent or is permitted by applicable law.

5. Intellectual Property

• • Ownership: Upon full payment, all intellectual property rights in materials created specifically for the client will be assigned to the client.

  • Pre-existing Materials: Skrifts KPO Ltd. retains ownership of pre-existing intellectual property, such as methodologies, tools, and frameworks used in service delivery. Clients are granted a limited, non-exclusive license to use these materials solely for internal business purposes.

6. Limitation of Liability
   Skrifts KPO Ltd.’s total liability arising out of or related to these services is limited to fees paid for the particular service. We are not liable for indirect, incidental, consequential damages, including loss of profits or business interruption.

7. Termination
   Either party may terminate the engagement by providing the notice period specified in the SOW. Fees will be due for services provided up to the termination date.

8. Governing Law and Jurisdiction
   These terms are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of UK courts.

9. Entire Agreement
   This agreement, together with the SOW(s), constitutes the complete understanding between the parties and supersedes all prior agreements.

Effective Date: 01st Jan 2025